Dastak - Doorstep Services 2.2.0

Punjab IT Board – Freeware – Android iOS

Introducing Maryam ki Dastak - a pioneering mobile application that enables citizens to conveniently request government services directly at their homes through dedicated Facilitators. This innovation is revolutionizing public service delivery throughout the province of Punjab.

New Domicile Application
Birth Certificate
Death Certificate
Marriage Certificate
Divorce Certificate
Property Tax Payment
Token Tax Payment
e-Stamping
New Vehicle Registration
Transfer of Vehicle Ownership Application
Character Certificates
Police Verifications
And Many More..

This service simplifies the process for citizens by allowing them to request a variety of public services from multiple departments at their convenience and chosen time slot, eliminating unnecessary hassles.

The operational process is straightforward:

Citizens schedule a visit from a Dastak Representative through the web portal or mobile app.
Citizens receive public services at their doorstep with the help of the Dastak Representative.
The Dastak Representative ensures the successful completion of the service and receives a commission.
Various payment options are available, including IBFT, JazzCash, EasyPaisa, Cash on Delivery (COD), and PSID.
Citizens can rate the service provided by Dastak Representatives.

The key benefits of Maryam ki Dastak include:

Enhanced accessibility and convenience for citizens, particularly those with physical limitations, by eliminating the need to visit government offices, thus saving time and effort.
Improved efficiency by reducing the foot traffic at government offices through an alternative channel for public service delivery.
Commitment to governance and transparency by enhancing accountability and transparency in service provision, thereby minimizing opportunities for corruption.

The initiative is supported by a dedicated call center to provide immediate assistance to citizens when needed. Facilitators are carefully selected and undergo rigorous training and screening processes to ensure reliability and professionalism in every transaction.

We value your feedback as it drives our commitment to continuous enhancement. Your input plays a vital role in improving our services. Maryam ki Dastak is currently available in Lahore, Punjab, with plans to expand to additional districts soon.

Overview

Dastak - Doorstep Services is a Freeware software in the category Business developed by Punjab IT Board.

The latest version of Dastak - Doorstep Services is 2.2.0, released on 04/14/2025. It was initially added to our database on 09/19/2024.

Dastak - Doorstep Services runs on the following operating systems: Android/iOS.

Dastak - Doorstep Services has not been rated by our users yet.

Pros

Convenient and accessible door-to-door services
Wide range of services offered including health, education, and legal aid
User-friendly mobile application for easy access
Government-backed initiative providing reliability and trustworthiness
Catering to rural and underserved communities
Real-time tracking of service requests
Affordability of services compared to private alternatives

Cons

Limited availability in certain regions or areas
Potential delays in response time for service requests
Quality of service may vary depending on the provider
Dependency on technology, which might not be accessible to all demographics
Possible bureaucratic hurdles that may slow down service delivery
Limited awareness among potential users about the available services
User reviews and ratings may not be well-documented

Screenshots (Click to view larger)

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